Frequently Asked Questions
Telemedicine is the use of modern computer and video technology to bring high quality health care directly to you. Carolina Online Health is not meant to replace your doctors. Instead, we compliment existing services when either urgency or convience necessitates alernatives.
Is this secure?
Yes. This website links to video software (Doxy.me) which is HIPAA-compliant. Our electronic medical record provider (Practice Fusion) also meets all standards for protection of your personal health information. This means your privacy is completely protected!
Can I use Insurance?
No. We do not accept any insurance in order to keep our prices as low as possible and this is known as direct pay medicine. We accept only credit or debit cards. Health Savings Accounts (HSA) may be used for expenses. Payment is requested via email invoice upon completion of visit, and is guaranteed secure through Paypal.
What are the costs?
The cost is $60 for a visit. Labs and x-rays are available for an additional fee. This is a fraction of the cost of an ER visit or even a visit to an urgent care. If you have a medical problem that requires you to be seen in person right away or referred to an ER, you will not be charged for your visit.
Prescriptions?
Yes. If you need a prescription, we can write for this and electronically send it to a pharmacy near you. Please note that we cannot prescribe medications for pain, ADHD or anxiety (Class IIc medications) via telemedicine.
